With the goal of providing efficient and personalized operational and logistical support to grain importers and their respective port operations along the Northeast coast of Brazil, NML Tankers & Bulkers Shipping Agency began its operations in 2009 in Fortaleza, Ceará.
Our senior management boasts extensive expertise across various sectors of the maritime industry, each with over 30 years of experience in Port Operations, Maritime Agency, and Port Logistics. This experience has enabled us to expand our services and work with all types of vessels and cargoes
Our maritime traditions, combined with our focus on innovation and continuous improvement, have shaped our organization and today form the foundation of our organizational structure. Ethics and transparency are also pillars of this organizational structure.
We value long-term relationships, whether with business partners, clients, suppliers, or our own team. Whenever you contact us, you will meet a professional who strives for excellence in everything they do, driven by a sense of urgency and a desire to serve.
While we preserve and embrace our maritime traditions, we strive to innovate and shape our services to meet the current market conditions and needs. Through our extensive experience combined with our competence and knowledge, we can tailor our services to meet all client demands, in line with our managers’ guidelines.
Whether a client needs to move cargo more swiftly, operate within the highest standards of HSEQ, or utilize complex and economical solutions, we adjust our services to meet their demands.
Our staff’s skills are further strengthened through our robust network of freight agents, partners, and clients, where our role is to plan and deliver micro-solutions that optimize their global services. Our processes not only meet the operational needs of our clients and managers but also actively strive to fulfill our Quality and Safety Policies, where clear, fast, and timely responses are the main components of our service.
The Shipping Business or Maritime and Port Sector is fundamentally a business about people and nations, where solid commercial relationships are developed and strengthened over many years. Our organization was also built around our staff and their competencies, which stem from their technical training, qualifications, and the knowledge developed in the workplace and through years of experience.
Among these competencies is the strong relationship built with clients, partners, authorities, and other players in the maritime and port sector. These competencies, defined within a strong framework of Process and Management Control, allow us to offer an effective and transparent service to our Clients and Managers.
We have always believed that the key to developing and strengthening business relationships is the personal approach that has been incorporated into our culture and is demonstrated through the focus of our Operational, Commercial, and Management areas.
The maritime industry has developed around strong and significant values. From the early days of the maritime industry, when the first merchants trusted their cargo to shipowners to be transported around the world, trust and its management have played a fundamental role.
We continue to embrace this tradition and have developed an approach built around four core values centered on the concept of building trust, ensuring that our managers and clients are at the heart of all our decisions and work practices.
Long-Term Vision
As a major characteristic of our maritime nature, we believe in establishing long-term business relationships and favor any project with strong potential for development and growth.
Transparency
In the competitive environment we operate in, we believe that we do not work to profit from our clients, but to profit with them in a transparent and honest manner.
Quality
We place quality at the center of everything we do. We believe quality is achieved through the competencies of our staff, the structure of our controls, processes and procedures, as well as the culture of our Company and its Management.
Teamwork
We believe in teamwork and encourage the development of strong personal relationships among our team members, our managers, and clients.
We are committed to delivering efficient, safe, and reliable solutions that cater to the unique needs of each operation.
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Created by Bianca Vasques Development.
