Uncover how our ports, positioned at the crossroads of major shipping routes, catalyze seamless global trade and fortify regional economic growt
Every ship owner or captain desires a reliable agent at the port to take care of their ship’s needs. They require agents with strong ties to service providers who can deliver skilled, quality services at fair prices and with punctuality. As your agent, NML Tankers & Bulkers looks after our clients’ interests, providing services ranging from crew changes to the supply of spare parts, fuel, and provisions.
Our knowledge of local operators, rules, regulations, and working practices, combined with our operational system and holistic service approach, ensures that all operations are carried out efficiently and effectively, while also allowing clear communication with our clients and managers in a timely manner.
We cater to all the ship’s demands and needs during its stay in the port, including ship stores, spare parts, crew changes, medical needs, and any repairs or maintenance. We also assist in the local procurement of vessel supplies as well as the customs clearance and delivery of spare parts and other materials.
Our services have been developed around our core values, which are embedded in our culture. Practical examples of how we demonstrate these values can be seen in our service blueprint:
We are committed to being transparent in how we contract for local services and materials on behalf of our managers, actively seeking the most cost-effective solutions
We charge fairly for our services and offer competitive solutions
We seek to provide independent and objective advice to our managers
We ensure that our employees possess the right skills and competencies and are committed to dealing with any situation and resolving it with promptness
We work within the highest standards of quality
We have a dedicated team focused on loading and unloading operations, from planning and managing operations to customs clearance and local cargo distribution, within strict controls and logistical procedures.
We have extensive experience in the operations of bulk liquid and solid, general cargo, project cargo, and containers.
In partnership with port and logistics operators, we are available to secure storage facilities as well as dedicated personnel for offshore operations including oil and gas operational demands.
Together with our Dispatch and Logistics area, we are capable of offering a holistic approach, combining our competencies in port operations, dynamic marketing, and expertise. We have established a strong reputation in logistics services and benefit from a substantial market share. Our values include a commitment to teamwork, where we seek to understand and integrate with the objectives of our principals.
We are committed to delivering efficient, safe, and reliable solutions that cater to the unique needs of each operation.
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Created by Bianca Vasques Development.